We had booked a holiday to Gran canaria departing 21 December for 7 days. After the change to Government rules regarding testing we decided to amend our holiday departure. Impossible to do on line and after many hours waiting to get a reply on the phone, we were offered an amendment with a additional £150 amendment fee.
I think this totally unacceptable in these pandemic times and will NEVER BOOK WITH JET 2 again.
I might add the above call to a Jet 2 employer lasted half an hour. Jet2 sort yourselves out also your website.
Disgruntled cus55
3 years ago
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