We booked an excursion to Pompeii and Herculaneum through our rep. The cost of this was 184 euros. On the day of the excursion the weather was horrendous. Torrential rain left Pompeii too dangerous for my partner to walk round. The second part of the trip was cancelled due to the site being flooded so we were brought back to our hotel. I explained to the rep the situation and we were refunded 68 euros.(not even half the total cost).This ruined what was supposed to be an experience of a lifetime and I can't comprehend why we were not refunded at least half of the cost when only half the trip was completed. Disappointed is an understatement.