Certainly wasnt happy. We booked an AI+ to cambrils with J2.( estival el dorado) We never got the branded drinks promised, just local rubbish. The hotel said it doesnt offer any AI+ and its J2s interpretation of the phrase that is incorrect. Despite complaining to J2 I was fobbed off with a short letter. Hotel was great just our package promise that was a black spot on our holiday.
1 year ago
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