Don’t use Jet2 for car hire from REUS airport Spain. They use Enterprise who have an office in town rather than the airport. The promised shuttle bus never arrived, they don’t answer the phone and they closed early leaving me stranded without a rental car which I had paid for upfront. Worse even is Jet2 complaints process which is just a waste of time. Still fighting for a refund. Once they have your money they can’t be bothered to investigate properly.
1 year ago
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