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Anonymous
We had booked a flight to Antalya scheduled for 6:00 AM — a time we specifically paid extra for. Shockingly, the departure was moved to 3:00 PM without any prior notice or compensation. When we raised our concerns, the only response we received was the offer of a “free meal on the plane” — which is far from sufficient to make up for losing a significant part of our first day. We had paid nearly £450 per night for our hotel, and losing valuable time on the first day of our trip is not just frustrating — it has a real financial impact. This kind of treatment shows a lack of respect for passengers’ time, money, and travel plans. I sincerely hope other travelers don’t face the same disappointing experience, and that the airline or tour provider takes more responsibility in the future.
1 month ago
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Jet2holidays has a 2.0 average rating from 128 reviews