I have placed orders via Ebay, several times. For the majority of times, the items were received timely and were of good quality. Unfortunately, as I have noticed with others, the last two items that I have ordered were cancelled, due to lack of stock. I am so disappointed and have contacted Joules twice regarding the latest cancellation and not had a reply. I have previously recommended Joules, as I love their clothes and quality; however, the cancellations have now changed my view and I no longer feel this way.