If I could give 0 stars I would the customer service is awful ! Ordered cox&cox lamp from friends of joules on 28th Oct ; they took payment 1st Nov from me , still not received it I’ve email all parties,joules ,friends of joules and cox and cox they just dont answer phone, and emails don’t give any answers . Joules have always delivered in days but this is awful customer care I’ve just tried to ring but line not working now !