Non-existent customer service. The package was delivered to the wrong state, as far as I can tell. It looks like the state code (e.g., CA) was missing from the package label, based on the "proof" of delivery email I received. Is that even possible--for a package to be delivered without a state listed in the address? Anyway, something went wrong and I never received the package. I've reached out to customer service three times in the intervening 2 months and have have yet to receive a reply.
