I thought I'd wait to finally complete my long-running refund from Joules, then write a review BUT I'M STILL WAITING. It's been a month: countless emails carrying photos and scans of receipts, and now phone calls to them just because I didn't want to give THEM my phone number. -- All for £11.95. They certainly like to keep the reins and run poor customers around in circles. I will never darken their doors again or order online.
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