Suppose I should have read these reviews before ordering from Joules. I bought two pairs of boots that ended up being too big so I asked to return. They sent shipping labels promptly which I was happy about. HOWEVER, it’s been over a month and my money was never refunded. They say it’s a bank problem but my bank assured me it is not. I have NEVER had any problems returning anything online so all fingers point to Joules. I’m out $186CAD.
