Avoid!!!! I placed my web order & paid via PayPal correctly indicating my billing & delivery addresses. For some reason the billing address (my business which is in lock-down) was used. I made Mytoolshed aware of this by ‘phone and email (including an attachment of the PayPal confirmation with the correct address) but they said they could not alter the delivery address. I altered the delivery address, easily, via the DHL tracking site – why Mytoolshed didn’t suggest this I don’t know & I sent them an email saying I had done this – they ignored my email & recalled the parcel! I had to make a second ‘phone call as a further email I sent remained unanswered. I was told that they were not processing returns so they could not find & re-send my order - I would have to order & pay again & wait for the refund – not likely – I will order elsewhere! Even making every allowance for the current situation the service from Mytoolshed has been appalling – emails have not been answered or acted on and the two members of staff I have talked with on the 'phone have been unhelpful & rude.