We parked at Birmingham airport car park terminal 5 whilst on holiday. On driving home we could hear a noise under our Vw transporter. When we got home and checked the brand new spare wheel had been stolen from underneath. The perpetrator had even gone to the trouble of loosely putting the bracket back on so we didn’t notice immediately. As they offer safe secure parking I notified them the day after giving our parking zone to see if they could check cameras. Weeks have now passed by and lots of emails to them but they just ignore. I wouldn’t park here again or recommend. Can’t believe such lack of customer care. Not cheap to park here either!!!