I expected much better from NCP! Think twice before using carpark 7 @ Birmingham airport... Booked a spot at Birmingham airport car park 7 @ short notice - it cost a fortune! Turned up and as my car was being checked, we joked about how I'd just collected the car, how clean it was and I'd be surprised if he found any faults etc. - well, the joke was on me!!! Not only was it not clear when booking that I'd have to leave my keys and they would park it "somewhere", but there was no where to shelter from the rain, the car park is a bit of waste land just big enough for dropping off and picking up your car. Bus to collect us didn't take max of 20 minutes, it was more like 30 minutes. On my return, the keys were given to me - I had to go hunting for my car in the dark - oh, did I forgot to mention the lighting is rubbish? So good luck giving your car the once-over - you'll be hard pushed to find your car in the darkness! Anyhow, when I finally found my car (in the "Travelodge Staff Only" area!), I could just about see the go faster mud stripes up the side of my doors like it had been driven at speed through a muddy field. It wasn't 'til I got home I noticed the mud splashes all over the car and both passenger side wheels had mud half way up them like the car had been parked on a muddy grass verge. Not impressed at all with NCP's handling of me or my car - never again car park 7!!!