Bob Goff
Parking machine out of service Had to get on train Did not want to use phone to pay by saying out loud card number and security number to carriage full Created an NCP account to pay NCP website would not accept payment on the day only future parking Had to create a "DASH" account to pay there and then. Ran out of time on train as arrived at destination After a meeting created "DASH" account and paid for that day and a further 2 days as staying in London Too late parking ticket issued. Appealed, rejected as "there were machines present", even though I had provide a photo of the only "out of service" machine NCP said "we have not chosen to participate" with the ombudsman and must use POPLA but if You do then you must pay the full amount. Seems like they are really trying to dissuade appeals! So I paid and appealed BUT in the small print of POPLA's FAQ says if you pay, you can not appeal? Catch 22 - They win what ever!
5 years ago
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NCP has a 1.1 average rating from 241 reviews

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