Beware of these scammers....12 weeks after cancelling the booking, still no refund. I booked a hotel stay in GRAND MERCURE SINGAPORE ROXY with Prestigia on 20/09/2021 which was quite easy. We prepaid the $1,094.84 AUD for the hotel expense. Weeks before we were to travel, due to covid restrictions we had to cancel on 28/10/2021. The cancellation took place weeks ahead of the cancellation deadline (16/12/2021). Requesting our refund, Prestigia acknowledged it would be forthcoming, but would be delayed due to high volume. It has now been over 12 weeks, and still the refund is not forthcoming. Yassine EL JAHD with Prestigia stated, "...to the best of their ability although we are currently unable to foresee a specific timeline." for my refund. I would highly suggesting for anyone using Prestigia, to look at other travel company to do business with.