If I could rate no stars I would. I booked with this company to a hotel to Las Vegas. I have a 10 hour flight and during this time they had sent me an email with a cancelled hotel booking (which I did not see as I was flying) I arrived at my hotel to check in and there was no booking ñ, due to roaming I had no access to emails to see that it had been cancelled by prestigia. However upon checking my account the booking was still showing as confirmed not cancelled until the following day. I have been told I will get a full refund - which I am still waiting for. I had to find alternative accommodation last minute and ended up paying over 200 dollars to stay somewhere for the night until I could figure something out