THIS COMPANY IS THE WORST AROUND!!! AVOID THEM AT ANY COST AND BOOK WITH ANOTHER COMPANY - DO YOURSELF A FAVOR!!!! There are many 3rd party booking services, but Prestigia.com is a 4TH party booking service who simply rebooks your reservation through another larger company such as Agoda.com. When you need to change/cancel/get refunds, you get wonderful lip service from Prestigia that says they are working on the problem, but you die in the back and forth between them and the real booking agent and nothing ever happens. Forget the fact that you overpaid, because you could have booked for less by going directly to the 3rd party instead of through Prestigia in the first place. Personally I had misbooked the wrong day for a hotel a week out and realized this 2 hours after booking it. The hotel was more than willing to make the change, but between Prestigia and Agoda, my problem died for days and neither would talk to the other with me on the phone to resolve the problem.