Having used Procook stainless pans for several years, I bought a new Non stick saucepan to use on my new induction hob. It does not heat anything past 30C. Have returned after several emails, and received a replacement which does the same. Nothing, not even water hotter than 30C. 4days later still waiting for a reply to email. Trying to get a reply or communicate with Procook is very tedious. Just want to speak to someone instead of them asking question after question by email. Very disappointed in their after sales and their current products. Won’t be buying again.