Brian Taylor
Bought a elite 50 ice hardened pairing knife. Whilst levering coconut milk out of a tin with very little force,the blade snapped. I am an engineer by trade and I know that you should not be able to snap a stainless steel blade with so little force. Obviously the blade had a defect in it,absolutely no doubt. Contacted procook and the 25 year guarantee went out of the window because it wasn't being used as it should be. Very disappointed because if I'd said I was cutting a turnip or some other hard vegetable I would probably have got a new knife . The most disappointing thing about it is,I know as an engineer that knife had a defect. My advice if anyone is foolish enough to buy from procook is don't be honest if you have any problems with there products.
3 years ago
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ProCook has a 1.8 average rating from 88 reviews

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