Bought a elite 50 ice hardened pairing knife. Whilst levering coconut milk out of a tin with very little force,the blade snapped. I am an engineer by trade and I know that you should not be able to snap a stainless steel blade with so little force. Obviously the blade had a defect in it,absolutely no doubt. Contacted procook and the 25 year guarantee went out of the window because it wasn't being used as it should be. Very disappointed because if I'd said I was cutting a turnip or some other hard vegetable I would probably have got a new knife . The most disappointing thing about it is,I know as an engineer that knife had a defect. My advice if anyone is foolish enough to buy from procook is don't be honest if you have any problems with there products.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.