Very disappointed with the pans that we purchased approximately 12 weeks ago, the non stick coating on the pans has deteriorated already making the pans difficult to use and clean, food sticks and the pans are already virtually unusable, we followed the care instructions given having purchased many Pans similar in the past, the pans are now heading for the bin which is not good value at all considering they cost £230! I contacted customer services who lay the blame on usage which I refute, we were also told that the very popular brand of spray oil we use was not compatable with the product, there was very little empathy regarding our experience and we were left having to accept we would not get any replacements or refund, I was extremely surprised that a company such as Pro cook could have little regard to after sales care! We would not recommend this company following our experience, we have used 'Circulon' pans for years prior and will be buying our replacements from them, lesson learnt!