Fabulous staff very knowledgeable returns policy is fantastic any issue straight on it people abuse kitchen ware and are very eager to complain your told not to use certain things on non stick ie metal and certain oils but people ignore it and blame the pans a good pan does not make you a good cook nothing looks new forever and people moan when a tiny scratch appears because they’ve stored them wrong or put them in a dishwasher for 2 hrs cos too lazy to run under a tap my pans are fabulous have been for a number of years and the x50 knives are brilliant
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