my first experience with qvc has been the worst ever. i trying to get a 599 refund and so far it has been imposable. every one says they did i but my bank account says no.i have talked to pretend? supervisors' who say it will be in my account in 48 hours that was several days ago. today i got a $6.95 refund..where is the other $592.05 that you owe me