found an item online for my daughter. They sent me a discount code but couldn't find where to enter it online. Called and told the girl what I wanted to order and the discount code. She placed the order without the code so I reminded her. She apologized, took the code then said I wasn't eligible for the code so I told her I didn't want to place the order. Oh too bad she 'accidentally' already placed the order. Now I get to go through the tedious process of getting my $80 back. Be very careful with this company.