Everything I buy from QVC I love and if I don't 4 just return the item even when used you have a 30 day money back guarantee. And they sell well known brands at very discounted prices because they have such huge buying power because they started in the USA and then the UK Japan Europe I think it is in Germany. You can trust them because you can send it back then their is no point in telling lies! Customer service is second to none. They will really bend over backwards to help you. Like when I am too unwell to return an item they will have it collected from my home for free. An EXCELLENT company!