The RAC took 72 hours to recover my car and caravan. Initially they sid 40 min, then 3 texts said the same. 2 hours later, the RAC said help was due immediately. Once I insisted on speaking to a supervisor, he admitted having no service booked for us & arranged a taxi home. It the took 3 more days to get my car & caravan home. Avoid the RAC at all costs, the lie about their ability to provide a service. When I wanted to cancel my contract after a 4 day wait, guess what! Because I had used the service! I couldn't cancel. Please use a anyone but the RAC