Login
Start Free Trial Are you a business? Click Here
Anonymous
On the 22nd December I called the RAC after my tyre blew on the motorway At 7pm and was advised a 2-3 hour wait. I started receiving there automated texts advising 45 mins. Then 7 hours later I spoke to someone on the phone and was advised no one would be there until 9am. I should have left them then but didn’t and assumed it was a bad day for them. Today I called at 8pm as my headlights won’t work and was also advised 2-3 hours. It’s now midnight and I’m still sat in Sainsbury’s car park with my 3 year old. Unacceptable is an understatement. Also the texts are exactly the same fully automated like they know it’s going to be longer and if they where honest I would have had someone pick my daughter up for me.
4 years ago
Read RAC Reviews
RAC has a 1.4 average rating from 2,966 reviews