My car was broken down and had to wait over an hour then driver arrives just to tell me that he won’t toe my car unless I pay them £180. I rang rac helpline to complain why he’s asking for money when I have PREMIUM RESCUE membership? The man on the phone said that driver shouldn’t be asking you for money and toe my car to any destination I want, but still rac driver still refused to do anything as he said I don’t maintain my car lol , so I ended up paying for 13 months (£17/month) for nothing. Don’t waste your money and get scammed.