My daughter broke down last night on the M8 motorway(Glasgow) just before Kingston Bridge at this part of motorway there is 20ft concrete walls either side, leaving her no where to stand behind barrier, she phone RAC (member since 2007) @ 19:15pm. They said they would have a flatbed truck out ASAP as it’s such a dangerous spot high priority! After a number of phone calls to the RAC she was still standing there beside her at 23:00pm eventually she organised her own recovery. She was advised my me her father to inform Police Scotland to sit behind her till someone came, Police did arrive had a look and drove off! The time my daughter was waiting I was calling RAC to find out what was going on the first call took 29mins to answer the second call @ 10:45pm took them 56 mins 46 sec to answer. This is the worse service ever not interested in your safety or recovering your vehicle. Was of money!!! Will be taking this matter further. Disgraceful service.