Disgraceful service. Left my 19 year old son and his dog on the side of the A55 on one of the hottest days of the summer. Refused to go out and rescue him, said his vehicle wasn't on the cover, funny they rescued him 2 years ago with the same vehicle. Call handler was very unhelpful, then he rang back and was told they could come out but wanted £200+ upfront and a 5 hour wait!!. Why have I been paying the RAC?? Not for much longer!
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