Before i start if i could give them a 0 star rating i would.... I broke down a couple of days ago on a bridge/dual carriageway/ and in a live lane. I tried calling the rac but all i got was their very busy and to try again later or if it's an emergency go online.. After trying loads of times online every time i was getting can't proceed due to technical issues. Ended up sorting everything out myself and paying for a recovery truck to get my car off the bridge. Contacted the rac via complaints department their not interested in solving this issue but just trying to fob me off with (OH WE'RE UDER PRESSURE DUE TO COVID) nonsense. Not going to get anywhere with them so i am letting this term run until it ends and definitely won't be renewing.