I broke down today 23/7/2021 on the… I broke down today 23/7/2021 on the A4042, phoned the Rac and it took them ages to find my location after much explaining on the phone, after they had found my location they passed me on to a driver. They did not tell the driver my location, so I had to explain again for 10 mins again. After the breakdown driver understood my location, he said sorry that is a Vulnerable situation I should phone 101 and then get back to them. I phoned 101 and was on a 9 person call waiting. So I phone Rac again. They had not stored my location so had to go over it again. In between them trying to find out where I was I was cut off. Thank fully a friend pulled up in a works van and we all picked up a 796lb Harley Davidson fxstc softail up and put it in the back of his van. Costing me 30£ for his help. The Rac are about the worse break down device in my estimations now and I would never recommend them to man or beast