I found that my insurance had massively gone up. I paid for the whole year upfront. I Rang to cancel to find that You end up paying more than a cancelation fee..... For just 2 months of cover, I ended not being refunded for the same as paying for 3 and a half months of cover. Be careful of taking out insurance with this company don't pay the whole amount upfront best to do it via a direct debit then you don't have to pay the whole of the breakdown for a year or the extra financial security for the whole year...... With just 2 months of the cover!! Then to add salt into the wound I was transferred to the bit of the company that deals with conflict to be put on hold for over 45 mins and then the call was dropped by the RAC!