Bad experience! My partner broke down on A road at 14.15 they turned up 4 hrs later. Couldn’t fix car they were advised on call would need recovery vehicle anyway! Broke down 230 miles away from home now 00:45 and still no sign. Was told next recovery vehicle would take him straight home, then told 2 other vehicles/ now taxi and leave car/keys at petrol station to be collected! Shocking so many contradictory conversations! No-one takes accountability furious! Now taxi turning up in 2hrs in total 14hrs potentially to get back home. Poor lines of communication and customer service 2/10