Perhaps the RAC is going for the worst ever service award. I have recovery and homestart cover. I have been waiting a week for my vehicle to be recovered, every day a different time given, every day hours wasted either on the phone or hanging around for the mysterious vehicle that never arrives. I have had every excuse. Apparently it is down to their trusted associate - so why aren't they kicking their butt? There is no accountability and their managers promise much but deliver nothing. DO NOT WASTE YOUR MONEY ON THIS SHOWER.