Called out rac at 1pm on a sunday (towing a caravan) Call handler went out of his way to be unhelpfull 4pm rac van arrived,, an went in 10 minutes saying not able to fix 7pm contracted recovery arrived, took us 60 miles an dump us on m27 services 8pm rac said hour ish wait for another recovery truck 10pm put on priority and gave a dedicated team 3am told be be between 6-8am 10am told have to wait 11pm told another recovery is being sent no time given 1 am borrowed tools of aa can an Bodged fix, got home at 4am at 40 mph 11am told there on their way,, be 1pm ish recovery Took them 2 half days to arrange Recovery