Would give NO stars but not possible I have the TOP level of cover and a rare intermittent fault in my egr wiring plug put my vehicle into limp home mode in a 60 mph limit after a few cars dangerously overtaking enough was enough I pulled into a forest car park in the middle of nowhere leant over the engine top to unplug the connector and plug in it solves the dangerous limp issue but when I started it I found that I'd accidentally damaged the fragile leak off connector on an injector top spraying fuel all over the engine called the rac explained the situation and they refused to recover me as they tried to claim it was "self inflicted damage" legally self inflicted damage is "knowingly or purposely damaging a vehicle" which I ACCIDENTALLY damaged it they continually refused for an hour and a half saying that it would be£100! To recover me coming up to end of business for local garage services after 3 hours stranded physically disabled with a dog a car full of shopping in the middle of nowhere 5 miles from anywhere I had to pay for a local garage to recover me which the Recovery. At. Cost company are refusing to pay even my insurance company said that they should have recovered me with the level of cover and accidental incident in this case I feel like I've been robbed by a rogue criminal bdoor to door salesman if they don't refund me I will never be using a fake recovery service like them again and will be seeking to get them properly regulated against fraudulent business practices!