Reported a flat tyre at 10:17am. At 11:30 received call saying recovery would be 90mins. 4hrs 15mins later still waiting. Was told a different story each time I rang, was lied to about what I’d been told. I’m diabetic had they said it would be 4hrs I could have gone and eaten and come back instead I kept waiting and even if they fix my car legally I cannot drive it now until I eat. They could not care less, absolutely useless I will be cancelling my cover and have already signed up with the AA.
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