First call told it would be 2 hrs will mark it urgent still waiting another hour now 3 hrs in total waiting only to be told on the third phone call would be another 2 hrs. Very dissatisfied customer and would not recommend RAC. Took a call to Nissan who were 3 mins away came to my aid and sorted. Rang RAC explained service now not required. A very dissatisfied customer. RAC need to step up their game in order to get customers back. There are other companies out there which give a much better service. Mrs T