You buy a pair of jeans. Turns out they're defective so you return them and get your money back. Buy an RAC membership you break down, they don't turn up. Of course I want my money back. The RAC are not interested. It's a breach of customer consumer rights. Who do they think they are?? The Queen should remove the right to use her Royal status in their name because the organisation is bringing her stays into disrepute. I have paid my money and have nothing to show for it. This has got to go National. Somebody has to close these people down and conduct an investigation into their fraudulent activity. Or lack of it. Money for nothing. Will never be an RAC member ever again. No chance! Not on your nelly!!