Came out to address a warning light and I had no log myself on what the outcome was, he just said 02 sensor, (would be good to incorporate this into the app) so you can see a report, called to double check what the issue was with my 02 sensor, it could be sensor 1 or 2, I had no idea which one had the issue and it wasn’t cheap to have both replaced, customer service were the most rude I’ve encountered, they did Not want to help or be on that phone and I felt that, I had to literally call 5 times and it’s got me nowhere and I work in customer service, i would not have one advisors on one of my teams, I was put through to a closed department, on hold for 20 minutes, my issue still isn’t resolved. Based on the bad issues alone I won’t be renewing when my policy ends.