Motorists - my very strong advice is to avoid, avoid, avoid the RAC at all costs!!! Have been a member for 20 years - have stuck with them until now as one of my vehicles is a classic VW camper that only they cover. Their service has been getting progressively worse over the last 5 years and has reached the point where they are now completely unfit for service. I would like to contrast my last two breakdown experiences. The last breakdown I had with RAC was in a well-known and not at all remote country park outside Southampton. RAC took 9 hours before a truck arrived to tow me home - that is after 45 mins on the call centre to get through. The clutch cancel had broken (which I reported on first call) - RAC’s own can took four hours to arrive to just say that he couldn’t fix a clutch cable. The recovery vehicle they eventually sent was an independent and took another 5 hours to arrive. By contrast was stuck on the M3 and LV Brittania Express arranged membership in 2 minutes and arrived in 15 mins to tow me home. I was recommended Brittania by the independent who the RAC eventually sent out to me on the first occasion and he was spot on.