Absolutely RUBBISH , I have no more words as to how bad the RAC are . Do not use . My daughter broke down at 6pm . I used the RAC app and reported the breakdown . Someone rang me approx an hour later and said did we need them tonight ? Or could they come tomorrow!!! I obviously said tonight . 4 hours 10 mins later and only text messages to say they are busy , no Body arrived to our breakdown !! I will be ringing tomorrow as from 7pm you cannot speak to anyone . Cancelling my membership and never ever using them again . I have been with the AA before and had no problems . I have 2 daughters with cars , I need a breakdown provider that actually does that . DO NOT USE THE RAC !!!