This company are truly an utter scam and disgrace. They make up their own stipulations subject to the actual day you call them . They’ll tell you you can’t have a certain service even though on a previous call out they’ve actually offered that very same service . I would rather push my broken down vehicle off a cliff than call these thieves and dishonest scammers . I’ve only got a few more months direct debit payments to pay then I’ll call GREENFLAG who have got amazing feedback and reviews . As for you office based phone line staff , hope you sleep well knowing that you have made helpless children and parents with pets suffer in freezing conditions due to YOUR lies and actions . And your bosses only care about their own bank balance so you can attend as many staff party’s and think your all one big RAC family but in reality when you all get let go , you’ll be crying your eyes because you was lied to just like the poor children who YOU have caused suffering to !!! RAC = Real Arrogant Cu**s !!