Complete disgrace, I feel sorry for the actual patrol men who were lovely, it’s the call centre that needs to get its act together. After numerous calls to them and false promises about when they were sending out someone to get us home it was TWENTY hours before it actually happened..despite me telling them I had two young children with me.I asked to speak to a manager but they told me they couldn’t do that. As a first time member I won’t be renewing.