This review is in 2 parts. Re: RAC car insurance/breakdown cover.
Part 1. After speaking to an agent re: my renewal quote, she was most apologetic about not being able to reduce the quote, stating the reasons why.
Part 2. Speaking to a different agent re: a quote for breakdown cover [different division], I found it very difficult to get a quote for more than one particular service to compare which one I should go for. Having accepted a quote, I later went online and found I could have got a more comprehensive RAC cover for an extra £13. Not happy about that. Next time I shall go online to conduct business, only phoning the RAC when unavoidable.