We unfortunately broke down on Sunday 14th August, we managed to pull over in a service station on the A40 northbound. After a five hour wait (apparently the rac man went to the wrong service station) another RAC driver Gary 3177 who had just completed another job came over to see if we ok. He called our insurers again and within 1 hour an engineer was on site, Gary remained with us and then took us on part 1 of our pick up journey as far as he could take us within his boundaries, he gave us a list of garages local to our holiday destination and set up the next pick up truck to take us to our destination. Gary 3177 certainly went above and beyond in his customer service. A huge thank you and well done goes out to him.