A friend , who like me , had been with the RAC for years, was shocked to be left stranded at the side of a busy road for six hours, only then to be told that no help would arrive before 8am the next day . With a disabled passenger on board,he paid someone else to tow his vehicle home. We have both cancelled our cover . Until recently we had excellent service ....but to warn the unwary , I suggest a new logo......we Rob All Comers ..