RAC is fraud. I bought a pay as you go policy with RAC today at around 6.30 pm, paid £199 for reg no. CT13KTD. I told while purchasing the policy that i am 30-40 minutes away from my car. I called the RAC again at around 7.18 pm after reaching my car and I was told that technician shall reach in about 45 minutes. I waited for another 45 minutes and then called RAC 3-4 times and everytime I was given some excuse. No one called me yet. I called again and asked to cancel the policy and RAC told me that it can be done only by customer services. I will call customer services again tomorrow for the cancellation and refund. But i am surprise at such a bad response and service where after taking money RAC is just unable to provide service.