Hit a pot hole and got a flat tyre but wasn’t sure if wheel was damaged so after talking to a nice chap from RAC was told they would get a recovery truck to take me to nearest garage but I would have to find my own way home! This was at 7.15 pm - I was on a busy road and kept my hazard lights on. At 10.30 pm was eventually told it would be 12.30 am so I cancelled the call. By now my battery was flat. I left my car and got a lift home. I’m 64 years old and a female on my own. Stressful and annoying because I was given updates saying half an hour every time. My phone was also running out of battery. It was appalling service and I will not be renewing with them next year.