Absolutely useless. I am apparently a medical priority escalated!! 3 + hours and still waiting. Their texts don’t work. Their tracking of your help doesn’t work and they don’t phone you back despite them saying they will! I’ll be sitting here for at least another 3 hours! Phoned 12 times and another 12 to go!!! Many thanks to local pubs and staff at the station at Lockerbie who have helped relieve my distress and discomfort. If I could give you 0 stars I would RAC! Terrible service!!!
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